cellphone provider, $ (-)
Oh look, I'm being charged a couple bucks extra this month for roaming incoming calls despite my phone having roaming turned off *and* my account page on their site also having roaming disabled.
And of course, their billing support line is absolutely *flooded* right now, and I'm stuck on hold.
Methinks someone did an oops and a lot of angry people are calling in now.
cellphone provider, $
Yup, confirmed it's an IT screwup on their side, it's supposed to be disabled, the charges weren't supposed to happen, they're going to credit me, etc.
I really just wanted to be sure it wasn't going to keep happening, but their CS rep assures me 'IT is on it'.
At least they're honest about it!
This is Kithop's private, invite-only instance - hosted on FreeBSD in Canada.